You’ll need to have your permissions updated to allow SMS contact, and if you’re sending on behalf of someone, they’ll need to have their phone number activated in SMS Broadcast (chat to Steve or Debbie for help).

Sending a text message:

  1. Click Settings > integrations > SMSBroadcast

  2. Change the “dedicated phone number” field to the phone number you’re wanting to send from. Save.

  3. Pull up your send list > contact people > SMS only

  4. Type in your message

  5. Send test SMS and make sure it comes through from the intended person, has no typos and any links work.

  6. When happy, click SEND

When in doubt, please ask for help! We want our text messages to be high quality as it’s quite an ‘intimate’ form of communication, so we want to make sure it’s done right :)

Comment